🚚 Shipping Policy

Shipping Policy – Hair Kair

We aim to deliver your herbal hair care products as quickly and safely as possible.

1. Delivery Areas:
We deliver all over Pakistan via trusted courier services.

2. Delivery Time:

• Orders are processed within 1–2 business days.

• Delivery takes 2–5 working days, depending on your location.

3. Shipping Charges:

• Standard shipping charges may apply (shown during checkout).

• Free shipping on orders above a certain amount (if applicable).

4. Order Tracking:
You’ll receive a tracking number via SMS/WhatsApp once your order is dispatched.

5. Issues with Delivery:
If you face any delivery issues, please contact us at +92 313 4555887 within 48 hours of expected delivery date.

💸 Return & Refund Policy

Return & Refund Policy – Hair Kair

Due to the hygienic nature of our product, we follow a strict return policy.

1. Returns:

• Returns are only accepted if:

  • You receive a damaged product

  • You receive a wrong item

• You must report the issue within 48 hours of delivery.

2. Return Process:

• Contact our WhatsApp support with your order number and image proof.

• If approved, we will arrange a pickup or replacement.

3. Refunds:

• Refunds are only issued if we’re unable to send a replacement.

• Refund will be processed via bank transfer or Easypaisa.

4. Non-Returnable Items:

• Opened or used products.

• Products without original packaging.